Sales Support Representative
Sales Support Representative

Job Details

Classcraft Published: August 10, 2017
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Description

Responsibilities and Tasks

Support the sales manager and sales team in reaching their goals;
Telephone school administrators to set appointments for sales reps;
Prep documents and updating databases so that sales reps have all the information available before their appointments;
Do pre-contract follow-up in order to expedite signing and completion of necessary paperwork;
Do after sales support for school and district level sales;
Work with the sales manager and sales reps to prepare and send prospecting emails, drip emails, renewal emails and other forms of communications;
Assist with general customer support as required;
Work with other departments as required in order to facilitate maximum results for the school and district sales team;
Any other duties that may be required by management.

Qualifications

Sales experience;
An understanding of the sales process;
Working proficiency with common software tools (Word or Pages, Excel, CRMs);
Excellent verbal and written communication skills in English, working proficiency in French;
Ability to excel in a fast paced startup environment;
Comfortable working both autonomously as well as working collaboratively within a multidisciplinary team;
Pluses include: previous experience in education; a relevant degree (marketing, communication, education); strong interest in gaming.

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