Technical support representative – Business Market
Technical support representative – Business Market

Job Details

Nordia Published: September 26, 2017
Location
Sherbrooke
Job Type
Category

Description

We are looking for empathetic, friendly and dynamic candidates to provide technical support related to phone, Internet and IP television product and services. On a day-to-day, our representatives are servicing business market customers of Canada’s largest communication company.

Educational level : Secondary - General Course (Diploma), Secondary School Diploma (GED), or equivalent related experience accepted Completed
Completed

Years of experience related to the job offer :an asset
Description of qualifications : Qualifications and position requirements to join the team: Bilingualism ( English and French) is required; Interest for Internet and IP TV related technologies; Proficiency with problem solving and decision making in a fast paced environment; Able to multi-task (think, talk and type) on calls; Comfortable with use of different web browsers (Explorer, Google Chrome); Technical understanding of various operating systems: Windows & Macintosh; Experience with web-based applications.

Languages asked for : spoken languages : French and English
written languages : French and English Other languages or details : Must be bilingual

Salary offered : 15,00$ - per hour
Other form of remuneration : commission or productivity bonus
Number of hours per week : 40,00
Various terms : We offer: Competitive base salary - 15, 00$ per hour (includes a 1, 75$ premium on worked hours); Performance based incentive; Hourly premium for bilingualism and weekend shifts; Full time position; Fully paid professional training and support to help you reach your potential; Complete benefits plan after 6 months of service including: Comprehensive insurance (medical, dental and life insurance); Great discounts on telecommunications products and services.

Job status : permanent
full time
day, evening, weekend

Details : You must be available and flexible to work evenings, nights and weekend

Contact: Stéphanie Delorme (Recruteur)

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