Department : Service
Immediate sup.: CEO
Hours/week : 32 to 40 hours

Summary of responsibilities

Planning and performing the installation and management of IT networks for corporate customers according to FARWEB’s high standards. In addition to the installation, the person will ensure availability of the equipment, the installation and configuration in order for the network to be functional and efficient; monitor the dashboards and take the appropriate actions; plan the preventive maintenance, management and security of the network by granting the users’ rights, saving data and offering technical support to the users (level 2 and 3 calls).

Profile of qualifications

Education: College diploma (DEC) in IT or related field (experience may compensate)
Experience : 7 to 10 years in a similar position including similar responsibilities
Required certifications: Microsoft certification is essential – other certifications: asset
Particular knowledge: Knowledge of servers: Hyper –V, SQL, Windows, Exchange, DNS Linux, Dell, etc. — (versions 2010-12 up until now). Knowledge of ITIL and ConnectWise – assets.
Personal characteristics: Customer service skills – sociability and professionalism, being able to efficiently visit the customer on occasion.

Submit your application at: [email protected]