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I-Vox Communication is a cutting edge Client Satisfaction Center, located in Granby, Québec. Thanks to our rapid growth, we are excited to add someone new to our amazing team. Perhaps that person is you!
The position we have to offer is “Collection Agent” in our highly progressive Collection Department.
Salary: $15 to $17 per hour, depending on related experience, with a minimum raise of $1 per hour annually.
The perfect person for the position:
Is 100% bilingual (95% of our clients are English speaking from Ontario, BC and Alberta).
Can easily command a phone conversation with kindness and assertiveness.
Has fantastic communication skills.
Is able to guide our clients so that they may resolve their missed payments.
Has a keen sense of structure for important daily routines, tasks and follow ups.
Is a born negotiator who is flexible enough to adapt to individual client needs.
Has key experience in collection, with an emphasis on customer service.
Believes that every task is of equal importance.
Is always looking to take something great and make it amazing.
We offer an energetic and positive environment based on respect and teamwork. A great career opportunity!