Branch Operations Assistant (bilingual)
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What is the opportunity?
The RBC Dominion Securities office located in Sherbrooke is looking for a Branch Operations Assistant. The successful candidate will provide superior service along with administrative and operational support to clients and employees.
What will you do?
Answer the telephone and greet clients in an open, friendly manner
Provide attentive and accurate service to clients and respond to their needs
Prepare cheques and daily bank deposits
Deal with incoming and outgoing funds
Complete administrative tasks to help the Management team: manage office stationery orders, boardroom scheduling, and provide support to the Branch Administrator when needed
conditions de travail : What do you need to succeed?
Exceed client servicing expectations
Exhibit a professional approach to all situations to create a positive working environment
Excellent oral and written communication in French and English
Complete duties independently seeking out own answers and solutions
Ensure proper processes are always followed
Two years of experience in a similar role within the financial services industry
Successful completion of the Canadian Securities Course and the Conduct and Practices Handbook Course
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
Excellent career development and access to a variety of job opportunities across business and geographies
Leaders who support your development through coaching and managing opportunities
Work in a dynamic, collaborative, progressive, and high-performing team
Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization. We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis. We have over 80,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 37 other countries. For more information, please visit rbc.com .
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers .
Inclusion and Equal Opportunity Employment
RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.
Address: 95, boulevard Jacques-Cartier
Work Hours/Week: 37.5
Work Environment: Branch
Employment Type: Permanent
Career Level: Experienced Hire/Professional
Pay Type: Salary + Variable Bonus
Required Travel (%): 0
People Manager: No
Application Deadline: 06/22/2018
Req ID: 164999